Shipping policy

At Noir Coffee, we ensure your orders are roasted, packed, and shipped with care so you always get the freshest coffee possible.

Order Processing

  • Orders are typically processed within 24–48 business hours (Monday to Saturday, excluding public holidays).

  • During peak seasons or sale periods, processing may take slightly longer.

Delivery Timelines

  • Metros and Tier-1 Cities: 2–4 working days

  • Tier-2 and Tier-3 Cities: 4–7 working days

  • Remote and Special Locations: 7–10 working days

These timelines are approximate and may vary depending on the courier and location.

Shipping Charges

  • Free shipping on prepaid orders above ₹499

  • A standard shipping fee of ₹49 applies to orders below ₹499

Order Tracking

  • Once shipped, you will receive a tracking link via email or SMS.

  • You can use this link to track the status of your delivery in real time.

Delays and Exceptions

  • Deliveries may be delayed due to factors beyond our control such as weather, strikes, or courier issues.

  • In such cases, our support team will assist you with updates and resolutions.

Note: All our coffees are roasted fresh to order, ensuring you always receive the highest quality and freshness.